Transense CRM Software can help enterprises solve the following problems:

1） Management of customer archival data

Transense CRM Software keeps detailed records of customer information, contact person data and contact history records, etc. It is completely based on the cloud computing, which enables users to access customer archival sources through the network whenever and wherever, convenient and efficient. Customer information fields can be defined by users.

2） Perfect reminding mechanism

You can set important customer contact plan, set reminders for customers’ birthday, and set reminders for the expiring contract orders, etc. The system will remind you on the preset date by means of instant message, schedule affairs and SMS to avoid missing important matters.

3） Level-by-level authorization ensures the safety of customers information

Transense CRM Software has a strict level-by-level authorization mechanism, where you can set different access permissions for different people and set different degrees of protection for various customer data (including view, addition, deletion, modification and examination) to ensure the safety of customer data.

4） Sophisticated product management

Products module in the Transense CRM Software enables users to effectively manage the products and services of the enterprise. In other modules of the system, you can invoke product information as needed, which makes CRM system more integrated.

5) Provide customers with comprehensive after-sales services through Transense CRM.

After-sales service is one of the links that shall be paid much attention to, by which customers will decide whether to continue cooperation with the enterprise or not. Transense CRM Software service modules are composed of customer support, maintenance and repair, care, investigation and other functions. With the use of these functions and reminding mechanism, it is convenient for enterprise to provide customers with timely and perfect after-sales services, thus strengthening customers’ confidence in cooperation with the enterprise.

6) Have a good knowledge of the customer structure of the enterprise and obtain abundant journaling information

In which industries and regions are our customers distributed? What are their respective demands of our products? What potential needs will there be? These are important basises on which enterprise management personnel make their proper decisions. With Transense CRM Software, you don’t need to make statistics on this type of information, and it will automatically do the work for you. What you need to do is to export and view the information.

Transense CRM Software features abundant functions and applications. You are highly recommended to apply for a separate trial platform or directly access Demo Trial Center to have a try. If any problems arise in the process, please contact us.